Cookie Policy

We would like to inform you about cookie types on our website, cookie usage purpose and settings, management and deletion of these cookies.

You can visit our website without providing any personal information and you can meet your need by learning about our products and services. We are using a certain cookie to collect website usage information during visits. Our purpose here is to ensure easier use for our website visitors and to offer better operation.

What Is Cookie?

A cookie is a small text file recorded on your computer or mobile device when you visit a website via your browser. Cookies enable more efficient website operation as well as offering personalised pages for the more suitable and faster visiting experience. Cookies only contain information about your past visits in the online environment and do not collect any information about any stored files on your computer or mobile device.

Cookie Types and Usage Purpose

Based on the validity period, there are two types of cookies as Permanent Cookie and Temporary Cookie. Temporary cookies are generated when you are visiting a website and valid until you close your browser. Permanent cookies are generated when you visit a website and stay there until you delete them or they expire. Permanent cookies are used to offer a personalised experience in line with your settings.

Cookie types and usage purposes are explained below.

Mandatory CookiesUsing certain cookies is mandatory for correct website operation. For example, mandatory cookies are used for identity verification, maintaining your information about your current session. These cookies are used for security and validity purposes and are not used for any marketing purposes.
Cookies Required for FunctionalityThese are cookies that enable remembering user preferences during the website visit. For example, they can remember the language preference or text font. If you do not permit these cookies, you might not use a special property to you and prevent remembering your preferences.
Cookies Required for Performance and AnalysisThese are the cookies required to improve our website. These types of cookies collect information about website use of the visitors, audit whether the website is working and to detect the collected errors.
Targeting and Advertisement CookiesThese cookies are used for product and service promotion on our website and on other environments, show related and personalised advertisement with our partners and to measure the effectiveness of advertisement campaigns.

How Are Cookies Collected?

Data are collected with devices you access to browsers. All these collected information are device-specific. If needed, these cookies can be deleted by the user and the access can be denied.

Our Privacy Policy

Your privacy is important for us and your privacy and security rights are our fundamental principles. To protect the personal data of our customers, our bank took the necessary precautions by keeping the system and internet infrastructure at the most secure level. Within this scope, you can view our clarification text on the protection of personal data from here.

How can you control the cookies?

You can delete the existing cookies on your computer and prevent cookie storing/placement on your web browser.

Your internet browsers automatically and by default accept cookies. Since cookies are managed differently on different browsers, you can check your browser or application helpdesk to learn more.

For example.
You can manage cookies from “Google Chrome -> Settings -> Advanced -> Privacy and Security -> Website Settings -> Cookies and Website Data -> Permit websites to store and read cookie data”.

You can also use “Internet Explorer -> Settings -> Internet Options -> Privacy -> Advanced Settings” menu.

Majority of internet browsers allow the following:

View recorded cookies and delete any cookie.
Prevent third-party cookies
Prevent cookies from certain websites
Prevent all cookies
Delete all cookies when the internet browser is closed
If you opt for deleting the cookies, your related website preferences will be deleted. Additionally, if you opt for blocking the cookies entirely, various websites and digital platforms might not function properly.

To Check Mobile Device Cookies:

On Apple Devices

You can clean your search history and cookies from “Settings -> Safari -> Delete History and Website Data”.
If you want to delete cookies and keep your history, you can follow “Settings -> Safari -> Advanced -> Website Data -> Select All Website Data”.
If you don’t want your past data to be stored when you are visiting a website,
you can activate private browsing from “Safari -> Symbol symbol -> Private -> Completed”.
You can block the cookies from “Settings -> Safari -> Block All Cookies” steps. But when you block the cookies, some website and properties might not function properly.
On Android Devices:

You can clean cookies from “Chrome application -> Settings -> Privacy -> Delete browsing data -> Delete cookies, media licences and website data -> Delete Data”.
You can allow or block cookies from “Chrome Application -> Settings -> Website Settings -> Cookies”.

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